Privacy Policy

1. Introduction

Leads by RJ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://www.leadsbyrj.com, submit forms, contact us by phone, text, or email, or otherwise engage with our services.

By using our website or submitting information to us, you agree to the practices described in this policy. If you do not agree, please do not use the site or submit personal information.

2. Information We Collect

We may collect the following categories of information:

• Contact details — name, email address, phone number, business name, and website URL when you fill out forms or email us.
• Inquiry content — messages, project details, service preferences, and other information you choose to provide.
• Communications consent — records of your consent to be contacted by phone, text (SMS), and/or email, including timestamps and form submissions.
• Technical / usage data — IP address, browser type, device information, pages visited, referring URLs, and approximate location derived from IP, which may be collected automatically via cookies, analytics, or server logs.

We do not knowingly collect personal information from children under 13. If you believe we have done so, contact us for removal.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide requested services
• Deliver free resources such as ranking audits and follow-up recommendations
• Contact you by phone, text message (SMS/MMS), and/or email about your inquiry, our services, appointments, or related offers— where you have consented
• Improve our website, marketing, and customer experience
• Comply with legal obligations and protect our rights
• Detect, prevent, and address fraud, abuse, or security issues

4. Phone Calls, Text Messages & TCPA Notice

If you provide a phone number and consent (for example, by checking the consent box on our contact forms), you agree that Leads by RJ and its agents may contact you at that number by phone call, text message (SMS/MMS), or both, using automated dialing technology, prerecorded messages, and/or artificial or prerecorded voice where applicable and permitted by law, regarding your inquiry and our services.

Message and data rates may apply. Message frequency varies. Consent is not a condition of purchase. You may opt out of text messages at any time by replying STOP (or following other instructions provided in the message). For help, reply HELP or contact us using the details below. You may also request to be removed from our calling or email lists by contacting us.

We strive to honor opt-out requests promptly. Carrier filtering and delivery of messages are outside our control.

5. Cookies & Similar Technologies

Our site may use cookies, local storage, pixels, and similar technologies to operate the site, remember preferences, analyze traffic, and measure marketing performance. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Third-party analytics or advertising partners (if used) may set their own cookies subject to their privacy policies.

6. Third Parties & Service Providers

We may share information with trusted service providers who assist us in operating our business—for example, hosting providers, email delivery, form processors, analytics platforms, CRM tools, or communications providers. These parties are expected to process data only as needed to perform services for us and in accordance with applicable law.

We may also disclose information if required by law, regulation, legal process, or governmental request; to protect the rights, property, or safety of Leads by RJ, our clients, or others; or in connection with a merger, acquisition, or sale of assets (with notice where required).

We do not sell your personal information for money. We do not share your contact information with unrelated third parties for their own independent marketing without your direction or consent, except as described in this policy.

7. Data Retention & Security

We retain personal information only as long as reasonably necessary for the purposes described above, including legal, accounting, or reporting requirements, unless a longer period is required or permitted by law.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have rights to:

• Access, correct, or delete personal information we hold
• Opt out of marketing emails, texts, or calls
• Request information about categories of data collected or shared
• Appeal certain decisions regarding your privacy requests

To exercise these rights or request removal of your data, contact us using the information in Section 10. We may need to verify your identity before fulfilling a request.

California residents and residents of other states with privacy laws may have additional rights under applicable statutes (e.g., CCPA/CPRA). We will honor valid requests as required by law.

9. External Links

Our website may link to third-party sites (including client project demos and social profiles). We are not responsible for the privacy practices of those sites. Review their policies before providing personal information.

10. Contact Us / Data Removal

For privacy questions, opt-out requests, or to request access, correction, or deletion of your personal information, contact:

• Leads by RJ
• Email: rj@leadsbyrj.com
• Phone: (949) 264-2559
• Website: Contact form

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" at the top will be revised when changes are posted. Continued use of the site after changes constitutes acceptance of the updated policy where permitted by law.